Support

Support FAQs

What is the APN for my AT&T simcard?
Broadband or ISP.cingular

How do I configure an RTK Rover Wizard to connect to Smartnet?
There are a couple of items to consider when connecting to the internet and the reference network as the configuration will vary depending on your GSM setup. If you are using your GSM card inside of the GS14 sensor using the internal modem, see the attached video and Quick Guide.

I only see Ellipsoid Heights and the Orthometric Heights are not displayed?
The reason why orthometric heights are not displayed is because there is no geoid attached to the coordinate system. See the attached video and quick guide.

How do I configure an RTK Rover Wizard to connect to Smartnet using my CS15?
There are a couple of items to consider when connecting to the internet and the reference network as the configuration will vary depending on your GSM setup. If you are using your GSM card inside of the CS15 using the Internal 3.5G modem. See the attached video and Quick Guide.



Support Videos

Creating a Network RTK working style

GS14 SmartNet RTK Rover Modem Configuration

CS15 SmartNet RTK Rover Wizard

Attaching a Geoid to a coordinate system

GS15 VRS RTK Rover Wizard



Support Documents

GNSS Getting Started Guide

Creating a Network RTK working style

GS14 SmartNet RTK Rover Modem Configuration

Attaching a Geoid to a coordinate system

CS15 SmartNet RTK Rover Wizard



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